Privacy Policy

Privacy Policy

Effective Date: 4/28/2025
Website: thejunkninjas.com
Business Name: The Junk Ninjas

The Junk Ninjas respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

The Junk Ninjas. Our website address is: https://thejunkninjas.com

We may collect the following personal information when you interact with our site or services:

• Full Name
• Email Address
• Phone Number
• Billing and Shipping Address
• Payment Information (collected securely via third-party processors)
• Service details and scheduling preferences

Our Services are not directed to and we do not knowingly collect Personal Data from children under the age of 13. If we become aware that a child under the age of 13 has provided us with Personal Data, we will take steps to remove such data. If you become aware that your child has provided us with Personal Data without your consent, please contact the Privacy Officer. By using the Services, you are representing to us that you are not under the age of 13.

The information we collect is used for purposes including:

• Booking and scheduling services
• Processing payments
• Communicating with you regarding your service
• Sending appointment confirmations or reminders
• Improving our website and customer experience
• Responding to customer inquiries
• Legal or compliance-related matters if required

We do not sell, rent, or trade your personal information.

We may share your information only in the following limited scenarios:

• With service providers or vendors who help us operate our business (e.g., payment processors or scheduling tools)
• To comply with legal obligations, law enforcement requests, or court orders
• To protect the rights and safety of our business, customers, or others

If you need to upload images in your form submission, avoid uploading images with embedded location data (EXIF GPS) included.

When visitors comment on the website we collect all typed data and also the visitor’s IP address and browser user agent string. We do this to detect and reduce spam.

If leaving a comment, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. If matched and after approval of your comment, your profile picture will be visible to the public in the context of your comment.

When purchasing services using our forms and checkout carts, your entered credit card data is collected, processed and managed by a Global Payment Card Industry Data Security Standard (PCI DSS) approved vendor. 

When visitors fill out forms on the website we collect all typed data and also the visitor’s IP address and browser user agent string. We do this in order to process the visitor requests for information and/or our services. Please note that on our forms, we collect partial data as it is entered. Even if a form is not submitted, we collect the partial form data entered along with the IP address of the visitor. We use this data to help guide our development towards the best streamlined user interface and visitor checkout process. If you have questions regarding our data collection policies, or would rather call us to ask questions or to place an order, please do so.

We take reasonable steps to protect your personal information using secure technologies and practices. However, no method of transmission over the internet or electronic storage is 100% secure.

Our website may use cookies or similar tracking technologies to enhance user experience and analyze site performance. You can disable cookies through your browser settings.

If you leave a comment, fill out a form, and/or place an order, the data and submission metadata are retained indefinitely. For users that register on our website (if any), we also store the personal information provided in the user profile. Once registered as a user(if), users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

You may request:

• Access to the personal data we have about you
• Correction of inaccurate or outdated information
• Deletion of your personal data (unless required by law for us to retain it)

To make a request, contact us at:

📧 contact@thejunkninjas.com
📞 (757) 667-5859

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other sites. We encourage you to read their privacy policies if you visit them.

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.

If you have any questions about this Privacy Policy, please contact us:

The Junk Ninjas
📧 contact@thejunkninjas.com
📞 (757) 677-5859